Can AI ever feel emotionally intelligent to you?

I’m the co-founder of Aitherapy, an AI mental health companion we built to feel emotionally present, not just smart. It’s trained in CBT and designed to help people feel heard in the moments they’d usually bottle things up.

But here’s what I’ve been wondering, and I’d love your honest take:

Have you ever had a conversation with any AI that felt emotionally intelligent to you? Like it understood, not just what you said, but how you felt?

What makes an AI feel emotionally supportive? And where do you think it still falls short?

I have not had a conversation with any AI models until now, where I would be able to say that they were emotionally supportive. Even though all the words were there, I think the non-verbal communication is the thing that is still missing, at least in the chat interface.

Personally I don’t like the voice interface, I have not explored it as much, maybe with audio it is better.